This Privacy Policy describes how VF & Co. and its affiliated services ("we," "us," or "our") collect, use, and protect information when you use the Fexo Shipper mobile application ("App"). By using the App, you agree to this policy.
1. Information We Collect
We may collect:
- Account information: name, email address, and other details you provide when registering or using the App.
- Location data: when you use trip tracking, maps, or location-based features, we may collect device location to show routes, pickup and dropoff points, and trip status.
- Trip and work order data: information you create or manage in the App, such as work orders, trips, pickup and delivery locations, and related metadata.
- Device and usage information: device type, operating system, app version, and how you use the App (e.g., features used, actions taken).
- Push notification tokens: to send you notifications about trip updates (e.g., arrival at pickup or dropoff) when permitted by you.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App and its features (work orders, trip management, tracking, and maps).
- Authenticate you and manage your account.
- Send you push notifications about trip status and other relevant updates, including when the App is in the background, where supported and allowed by your device settings.
- Process and display location-based data (e.g., routes, pickup/dropoff) and to improve our services.
- Comply with legal obligations and protect our rights and the rights of others.
3. Third-Party Services
The App may use third-party services that process data on our behalf or under their own policies, including:
- Google Maps / Google APIs: for maps, directions, routes, and place search. Use of these services is subject to Google's Privacy Policy.
- Push notifications: we may use services such as Expo Push Notifications to deliver trip and status updates to your device.
We do not sell your personal information to third parties for their marketing purposes.
4. Data Storage and Security
We store your data on secure servers and take reasonable measures to protect it from unauthorized access, loss, or misuse. Data may be stored or processed in jurisdictions where our service providers operate.
5. Your Choices and Rights
You may:
- Disable location access or push notifications in your device settings (this may limit some App features).
- Request access to, correction of, or deletion of your personal information by contacting us.
- Uninstall the App at any time to stop further collection of data by the App.
6. Children
The App is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of the App after changes constitutes acceptance of the revised policy.
8. Contact Us
If you have questions about this Privacy Policy or our practices, please reach out: